FAQs

Frequently Asked Questions

1. What is Caffio PressGo™?
Caffio PressGo™ is a compact hand-pressed coffee maker designed for brewing fresh coffee at home, in the office, while traveling, or outdoors.

2. How does Caffio PressGo™ work?
Add your coffee grounds and water, set the brewer, press, and pour. Its simple design makes brewing easy without a complicated setup.

3. Is the filter reusable?
Yes. Caffio PressGo™ features a durable stainless-steel filter that can be cleaned and reused without disposable paper filters.

4. How portable is it?
Caffio PressGo™ measures approximately 14 × 11 × 10 cm and weighs just 0.253 kg, making it easy to carry in a backpack, work bag, or luggage.

5. How many cups can it make?
It has a capacity of under 5 cups, making it well suited for personal coffee or smaller servings.

6. Can I take it camping?
Absolutely. Its compact, lightweight design makes it a convenient companion for camping trips, road trips, travel, and outdoor adventures.

7. Is Caffio PressGo™ easy to clean?
Yes. The stainless-steel filter and brewing components are designed for straightforward cleaning. Simply rinse after use and allow the parts to dry.

8. Do I need disposable paper filters?
No. The built-in stainless-steel filter is reusable, so there is no need to purchase disposable paper filters for your everyday brewing.

9. Can I use it in the office?
Yes. Its compact size makes it convenient for an office desk, especially when you want a fresh cup without bringing a bulky coffee machine.

10. Is it suitable for travel?
Yes. At only 0.253 kg, Caffio PressGo™ is designed to be easy to pack and carry wherever your day takes you.

11. What type of coffee can I use?
You can use your preferred coffee grounds. Experiment with different roasts and grind sizes to find the flavor and strength you enjoy most.

12. Is it suitable for everyday use?
Yes. Its reusable stainless-steel filter and simple brewing design make it practical for regular coffee routines at home, work, or on the go.

13. Where does Caffio ship?
We ship internationally. Delivery times vary by destination.

14. How long does shipping take?
For the USA, UK, and Canada, estimated delivery is 5–10 business days. For all other countries, estimated delivery is 7–12 business days.

16. What payment methods do you accept?
We accept secure payment methods available at checkout, allowing you to complete your Caffio order safely and conveniently.

17. Can I change or cancel my order?
If you need to change or cancel your order, contact us as soon as possible. We'll do our best to help before the order enters processing.

19. What should I do if my order arrives damaged?
Please contact our support team as soon as possible with your order details and clear photos of the damaged package or product. We'll review the issue and help with the next steps.